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Interim Learning Center Manager

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Please see Special Instructions for more details.

Required application materials, including the cover letter, will be screened on the basis of Requirements and Knowledge, Skills and Abilities listed in this announcement. Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

Posting Details

Position Information

Posting Number 2014486S
Position Title Interim Learning Center Manager
Location Skyline College
Department Learning Center SKY (DEPT)
Position Number 2C0257
Percentage of Full Time 100%
FLSA Exempt (does not accrue overtime)
Months per Year 12
If other, please specify
Min Salary $93,576 (annual)
Max Salary $118,524 (annual)
Position Type Administrative/Supervisory Positions

Posting Text

General Statement

San Mateo County Community College District values the principles of diversity and equity. We provide our students with a rich and dynamic learning community that embraces differences, emphasizing collaboration and engaging students in and out of the classroom, encouraging them to realize their goals, and to become critical thinkers and socially responsible leaders.

The Learning Center Manager performs professional supervisory work involved with the overall operations of the Learning Center. The responsibilities include providing instructional assistance for all courses and overseeing all areas of the Center including the Math Lab, Writing Center, computer labs, and information counter. Special emphasis is given to networking and collaborating with faculty for development of Center initiatives that assist students in ESL, basic skills, transfer courses, and certificate programs. This position provides appropriate delivery of orientations, tours, workshops, tutoring, conversation circles, group study, specialized internet tutorial links, assessment, and evaluation. The position is also responsible for overseeing functions pertaining to the maintenance of the budget for instructional support programs throughout the fiscal year. Public contact is extensive and can include students, staff, other educational institutions, community and business representatives, governmental agencies and the general public, for the purpose of exchanging program information and services. A high degree of independent judgment and creativity are required to adequately represent the college and program, to serve as a technical resource person for the program, and to design original program components and services. The Learning Center Manager supervises the work of Learning Center staff, student assistants, proctors, and other staff as assigned.

Duties and Responsibilities

The duties below are representative of the duties of the classification and are not intended to cover all of the duties performed by the incumbent(s) of any particular position. The omission of specific statements of duties does not exclude them from the position if the scope of work is similar, related, or a logical assignment to this classification.

1. Exchanges information with department, college, and District staff regarding the Learning Center and collaborates with other departments such as: Counseling Services, Financial Aid, Outreach, and Articulation on a variety of academic support services

2. Confers with management and other staff to develop, implement, and evaluate operational policies, procedures, and delivery models for customer service, staffing levels, workflow, and learning resources programs and activities

3. Oversees the daily activities of the Learning Center, retention specialists, and peer mentoring

4. Collaborates with faculty to plan and assess students’ pedagogical tutorial needs

5. Collaborates with staff to plan and evaluate short and long-range Center evening program goals and acts as liaison between day and evening programs, faculty, and staff

6. Develops and conducts workshops in the Learning Center or classroom on a variety of study strategies for students

7. Researches the needs of students and plans appropriate services to ensure their success

8. Evaluates the effectiveness of Learning Center services

9. Trains, supervises, and evaluates classified staff, temporary staff, and student assistants as assigned

10. Conducts orientation sessions and tours for classes and the public to present Learning Center services

11. Represents the Center at various internal and external functions

12. Works with divisions, departments, and other student service programs to provide student assistance and to coordinate services

13. Ensures the collection and assessment of data regarding the effectiveness of tutoring and other services

14. Performs other related duties as assigned

Minimum Qualifications

• A combination of education and experience equivalent to a Bachelor’s degree in business administration, education, instructional design, or a related field

• Successful work experience of increasing responsibility in an educational setting that included tutoring, student support services, peer mentoring, or learning resources

• Demonstrated skill in respectful and sensitive communication with people at various levels within an organization who are diverse in their cultures, language groups and abilities

• Skill in program planning, implementation, and evaluation

• Skill in the use of a variety of computer software to research, compile, format, and prepare documentation, complex reports, and other written materials

• Demonstrated skills in written and oral communication, including public speaking and in giving clear and concise instructions

• Skill in supervising the work of others

• Demonstrated skill in working effectively as part of a customer service team

Knowledge, Skills and Abilities

1. Knowledge of teaching and tutoring techniques used to customize individual student learning needs

2. Knowledge of applicable division, department, and certificate instructional student needs

3. Ability to organize and explain materials in ways appropriate to students with different abilities, levels of preparation, languages, and cultural experiences

4. Excellent written and oral communication skills, including public speaking among diverse groups

5. Skill in short and long-range program planning, implementation, coordination, and evaluation

6. Knowledge of philosophy and techniques of program assessment, including student learning outcomes

7. Skill in interviewing, directing, evaluating, and assessing tutors, student assistants, and Learning Center staff

8. Skill in establishing and maintaining effective working relationships with administration, faculty, staff, students, and student workers

9. Skill in research, compiling, formatting, and analyzing a variety of data to prepare appropriate reports

10. Knowledge or skill in Microsoft Office suite, Banner, SARS Grid/Trak, eSARS, and the internet for data gathering and to produce correspondence, flyers, presentations, handouts, etc.

11. Ability to work effectively as part of the Learning Center team

12. Knowledge of current effective practices related to Learning Center and tutorial practices, programs, and initiatives (e.g. peer mentoring)

13. Skill in the management of a program budget in order to maximize resources from a variety of funding sources for tutoring and other needs

14. Knowledge of specific subject matter used in Learning Center self-paced courses

15. Skill in performing research in designated subject matter areas

16. Understanding of, sensitivity to, and respect for the diverse academic, socio-economic, ethnic, religious, and cultural backgrounds, disability, and sexual orientation of community college students, faculty and staff

Physical Requirements

This classification requires the ability to type, use phone, stand intermittently, walk, bend and stoop, occasionally lift, carry, push, pull or otherwise move objects weighing 35 pounds or less; ability to exert 10 to 20 pounds of force to lift, carry, push, pull or otherwise move objects; work at a computer, including sitting and viewing a computer monitor for various lengths of time, repetitive use of computer keyboard, mouse or other control device, manual dexterity of hands and fingers to operate a computer keyboard; hearing and speaking to communicate and provide information to others; vision to read printed material and computer monitor in order to perform the essential functions.

Preferred Qualifications
Benefits

Benefits include paid holidays, vacation and sick leave. The District pays all or a portion of monthly medical plan premiums (depending on the coverage) and pays all of the monthly dental and vision plan premiums for employees and eligible dependents. Additional paid benefits include life insurance, salary continuance insurance, and an Employee Assistance Program. Classified employees participate in the Public Employees’ Retirement System, a defined-benefit retirement plan through the State of California. Optional tax-deferred 403(b) and 457 retirement plans are also available.

Posting Detail Information

Open Date 08/30/2017
First Review Date 09/08/2017
Close Date
Open Until Filled Yes
Special Instructions Summary

Required application materials, including the cover letter, will be screened on the basis of Requirements and Knowledge, Skills and Abilities listed in this announcement. Candidates for interview will be selected from among those who most closely meet the requirements and knowledge, skills and abilities. Meeting the minimum qualifications does not guarantee an interview. As part of the interview process, candidates may be asked to demonstrate job-related knowledge and skills.

Conditions of Employment

Prior to employment, the selected candidate will be required to complete the following:

1. Submit official transcripts (applies to all faculty or educational administrative positions)
2. Submit verifications of prior employment
3. Satisfactory references
4. Successfully being cleared for employment through the background checking process

In addition to background checks, the District may review publicly available information about a candidate on the Internet. If a candidate is aware of incorrect or inaccurate information that is available on the Internet, the candidate is welcome to address such an issue with the Office of Human Resources.
.

5. Present original documents for proof of eligibility to work in the United States
6. Approval of your employment by the SMCCCD Board of Trustees
7. Provide a certificate of Tuberculosis exam for initial employment.
8. Have fingerprints taken by a Live Scan computer (Clearance must be received prior to first day of employment). Please note that the California Education Code requires, in part, that community college districts shall not employ or retain in employment persons in public school service who have been convicted of certain felonies, a misdemeanor drug charge (including alcohol offenses) or misdemeanor moral turpitude (sexual offense) crime. However, consideration may be given to those whose drug convictions occurred more than five years ago. A conviction for other crimes may not necessarily disqualify you from the job for which you may be applying.

EEO Statement

The San Mateo County Community College District is an Equal Opportunity Employer that seeks to employ individuals who represent the rich diversity of cultures, language groups, and abilities of its surrounding communities.

Accomodations

Applicants who have disabilities may request that special accommodations be made in order to complete the selection process. Accommodation request forms and a copy of the Americans with Disabilities Act applicant procedures are available in the Office of Human Resources.

Annual Security Report

San Mateo County Community College District’s (SMCCCD) 2016 Annual Security Report (ASR), required by the Clery Act, includes statistics for the previous three years concerning reported crimes that occurred on campus; in certain off-campus buildings owned or controlled by SMCCCD; and on public property within, or immediately adjacent to and accessible from SMCCCD. Our 2016 Annual Security Report also outlines various campus safety and security policies, such as those concerning crime reporting, prevention and response to sexual and gender violence, alcohol and drug use, crime prevention, emergency response and evacuation procedures, and other matters. The 2016 Annual Security Report also includes important tips to help every member of the community remain safe and avoid becoming a victim of crime. The 2016 Annual Security Report is now available at http://www.smccd.edu/publicsafety/2016%20SMCCCD%20Annual%20Security%20Report.pdf. You can also obtain a copy of this report by contacting the Department of Public Safety at the District Office or any of the three Campuses (Cañada College (650) 306-3420, College of San Mateo (650) 574-6415 and Skyline College (650) 738-4199).

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * How did you hear about this employment opportunity?
    • District Employee
    • District Employment Site
    • CCC Registry
    • HigherEdJobs.com
    • Chronicle of Higher Education
    • ACCCA
    • HERC
    • EdJoin.com
    • Indeed.com
    • Other
    • LinkedIn
    • Facebook or Twitter
  2. * Do you possess a combination of education and experience equivalent to a Bachelor’s degree in business administration, education, instructional design, or a related field?
    • Yes
    • No
  3. * Can you demonstrate successful work experience of increasing responsibility in an educational setting that included tutoring, student support services, peer mentoring, or learning resources?
    • Yes
    • No
  4. * Can you demonstrate skill in respectful and sensitive communication with people at all levels in an organization who are diverse in their cultures, language groups and abilities?
    • Yes
    • No
  5. * Do you have experience planning, implementing, and evaluating programs?
    • Yes
    • No
  6. * Can you demonstrate skill in the use of a variety of computer software to research, compile, format, and prepare documentation, complex reports, and other written materials?
    • Yes
    • No
  7. * Can you demonstrate skills in written and oral communication, including public speaking and in giving clear and concise instructions?
    • Yes
    • No
  8. * Can you demonstrate skill in supervising the work of others?
    • Yes
    • No
  9. * Can you demonstrate skill in working as part of a customer service team?
    • Yes
    • No

Applicant Documents

Required Documents
  1. Cover Letter
  2. Resume/Curriculum Vitae
Optional Documents
  1. Other Document 1
  2. Other Document 2
  3. Other Document 3